Emergency Broadband Benefit

PocketiNet is honored to participate in the FCC Emergency Broadband Benefit program in an effort to help provide fast and reliable connectivity to customers who have been financially impacted during the pandemic. We are committed to supporting our communities’ digital needs, and the FCC Emergency Broadband Benefit aligns with our purpose of keeping customers and communities connected to loved ones, work and school during this challenging time.

Family at Home

About Emergency Broadband Benefit (EBB)

The Emergency Broadband Benefit is a temporary FCC program to help households struggling to pay for Internet service during the pandemic. The program will provide a monthly discount of up to $50 per household towards broadband service for eligible households.  This program is available to both current and new PocketiNet Internet customers.  At the end of the Emergency Broadband Benefit Program, all services are subject to PocketiNet’s regular rates, terms and conditions.

 

Eligibility

A household is eligible for the Emergency Broadband Benefit Program if one member of the household currently participates in one of these federal assistance programs or experienced substantial loss of income since February 29, 2020:

  • Supplemental Nutrition Assistance Program (SNAP)

  • Supplemental Security Income (SSI)

  • Medicaid

  • Federal Public Housing Assistance

  • Tribal-specific programs: Bureau of Indian Affairs General Assistance, Tribally-Administered Temporary Assistance for Needy Families (TTANF), Food Distribution Program on Indian Reservations (FDPIR), Head Start

  • Income at or below 135% of the Federal Poverty Guidelines

  • Veterans Pension and Survivors Benefit Programs

  • Approved for free or reduced lunch program through USDA Community Eligibility Provision

  • Experienced substantial loss of income since Feb 29, 2020 (<$99K for single; <$198K for joint)

  • Received Pell Grant in current award year

Oregon Services & Pricing

Washington Services & Pricing

Internet - Fixed Wireless Residential Bronze
Internet - Fiber Residential Ruby
Internet - Wireless Fiber Residential Silver
Internet - Fixed Wireless Residential Silver
iBeam Internet - Satellite Residential
Internet - Fixed Wireless Residential
Internet - Fixed Wireless Residential Gold
Internet - Fixed Wireless Residential Platinum

3M/1M

100M/100M

125M/40M

5M/2M

12M/3M

7M/2.3M

10M/3M

25M/8M

49.95
59.95
59.95
69.95
74.95
89.95
99.95
119.95

CenLnk Internet - VDSL Residential 
Internet - Fixed Wireless Residential Bronze
Internet - Fiber Residential Ruby
Internet - Wireless Fiber Residential Silver
Internet - Fixed Wireless Residential Silver
CenLnk Internet - VDSL Residential 
iBeam Internet - Satellite Residential
Internet - Fixed Wireless Residential
Internet - Fixed Wireless Residential Gold
Internet - Fixed Wireless Residential Platinum

20M/1.5M
3M/1M
100M/100M
125M/40M
5M/2M
90M/10M
12M/3M
7M/2.3M
10M/3M
25M/8M

49.95
49.95
59.95
59.95
69.95
74.95
74.95
89.95
99.95
119.95

Frequently Asked Questions

WHAT IS THE FCC EMERGENCY BROADBAND BENEFIT?


The Emergency Broadband Benefit is a temporary FCC program to help households struggling to pay for internet service during the pandemic. The program will provide a monthly discount of up to $50 per household (up to $75 for households on Tribal lands) towards broadband service for eligible households. This program is available to both current and new PocketiNet customers.




HOW DO I ENROLL?


PocketiNet’s enrollment information is listed in the main portion of this page (above).




HOW DO I KNOW IF I QUALIFY FOR THE FCC EMERGENCY BROADBAND BENEFIT PROGRAM?


Visit www.getemergencybroadband.org to apply.




WHAT KIND OF DISCOUNT WILL I RECEIVE?


Eligible households will receive a monthly discount of up to $50/per month (or up to $75/per month on Tribal lands) on qualifying broadband service plans available through PocketiNet. If the price of service does not exceed $50 (or up to $75 on Tribal lands), a customer will not receive the full $50/$75 discount.




IS POCKETINET ALSO OFFERING THE ONE-TIME DISCOUNT OF UP TO $100 TOWARDS THE PURCHASE OF A LAPTOP, DESKTOP COMPUTER, OR TABLET FROM PARTICIPATING PROVIDERS?


PocketiNet is not participating in that portion of the Emergency Broadband Benefit program.




HOW LONG WILL THE EMERGENCY BROADBAND BENEFIT PROGRAM AND CREDIT BE AVAILABLE?


The Emergency Broadband Benefit program is being funded by the federal government and will continue for 6 months after the federal government has declared the pandemic is over or when the special government funding has been depleted.




WILL I BE NOTIFIED BEFORE THIS PROGRAM ENDS?


Yes, you will be notified at least 30 days before the Emergency Broadband Benefit program ends.




HOW AND WHEN WILL THE EMERGENCY BROADBAND BENEFIT BE APPLIED TO MY BILL?


Accounts that are eligible for the program and signed up through PocketiNet will receive their appropriate credit of up to $50 (or up to $75/per month on Tribal lands) by the 14th of each month.




HOW MUCH OF A CREDIT WILL I RECEIVE?


Your credit will be based on the base rate for the internet service you sign up for, excluding taxes, fees, and surcharges, up to a maximum of $50 per month (or up to $75 on Tribal lands).




ARE ALL POCKETINET INTERNET PLANS ELIGIBLE FOR A DISCOUNT?


No, only identified plans are eligible. Availability of internet plans and rates vary by location. Refer to the table above on the main portion of this page under the “Approved Emergency Broadband Benefit Internet Plans” section for more information.




IF MY SERVICE COSTS LESS THAN $50, WILL I GET THE FULL $50 CREDIT?


No, the discount applied will be limited to your actual charges for internet service, up to a maximum of $50 (or up to $75 on Tribal lands).




I WAS NOT APPROVED FOR EMERGENCY BROADBAND PROGRAM, CAN I APPEAL?


Please follow any recommendations available at Universal Service Administrative Company, as this organization determines program eligibility.




CAN I SIGN UP FOR SERVICE AND THE EMERGENCY BROADBAND BENEFIT AT THE SAME TIME?


You must be an active internet customer and qualified through www.getemergencybroadband.org before we can enroll you for your Emergency Broadband Benefit.




IF I ENROLL ON THE 4TH OF THE CURRENT MONTH, WHEN WILL MY EMERGENCY BROADBAND BENEFIT BE APPLIED TO MY BILL?


Your discount will be applied the month following your enrollment into the Emergency Broadband Benefit program with PocketiNet. For example: If you sign up on May 3 for the Emergency Broadband Benefit program, you will see your credit on your June bill.